Group Registration

How to Register

Completed manual registration forms should be submitted together to registration@jackhirose.com .

Minor spelling corrections can be made without charge. Changing a registration to a different participant is subject to a $25 substitution fee.

Paying by Cheque

Cheques must be payable to Jack Hirose & Associates Inc. and include the full registration amount, manual registration fees, and applicable taxes.

All participant registration forms must be included in the same envelope as the cheque.

Mail completed forms and cheque to:

Payment must be received by the applicable deadline. Mailing a cheque before the deadline does not secure the rate unless payment is received on time.

Purchase orders are not accepted as payment.

Payment Deadlines

Outstanding balances and overdue charges are subject to our In-Person Terms & Conditions.

Full-Event Attendance & Seat Sharing

Each group registration is for one named participant attending the entire event.

Registrations cannot be shared or divided between individuals, including on different days of a multi-day event.

Group Leader Responsibilities

The group leader is responsible for:

• Organizing the group before registration.
• Providing accurate names and individual email addresses for all participants.
• Submitting all required forms and payment together for manual registrations.
• Meeting payment and registration deadlines.
• Coordinating corrections, substitutions, and additional-member requests.
• Resolving discrepancies or outstanding payments when contacted by our office.

Confirmations & Receipts

Each participant will receive an individual registration confirmation and receipt.

To request a combined group receipt, email registration@jackhirose.com and include the names of all group members.

Additional receipt copies are available through our Certificate and Receipt Lookup.

Adding Group Members

The group leader must email registration@jackhirose.com to request additional participants before the event's early bird deadline.

The originally approved group rate will continue to apply. Adding participants does not automatically qualify the group for a higher discount.

Participant Substitutions

If a group member cannot attend, another person may take their place for a $25 administrative fee per replacement.

Minor spelling corrections are free. Replacing the registered participant with a different person requires payment of the substitution fee.

How to Request a Substitution

The group leader must email registration@jackhirose.com with:

• The original participant's full name.
• The replacement participant's full name and email address.
• The event name and dates.

If advance notice is not possible, the replacement participant must notify the on-site coordinator at check-in. Updated printed materials may not be available.

Price Adjustments

Individual registrations cannot be adjusted retroactively to receive a group rate.

If you registered individually and wish to register as part of a group, your individual registration must first be cancelled under the applicable cancellation policy, including its deadlines and $75 administrative fee.

An individual registration that is no longer eligible for cancellation cannot be converted to a group registration for a price adjustment.

Group Cancellation Policy

Participant substitutions are permitted for a $25 administrative fee per replacement.

If Jack Hirose & Associates cancels the event, all group registrations will receive a full refund, with no administrative deduction.

If an event is rescheduled, the options described in our In-Person Terms & Conditions will apply.

General Event Terms

Group participants are also subject to our In-Person Terms & Conditions, including policies covering attendance, lunch, parking, accessibility, event recording, presenter changes, and certificates.